Testimonials

Find Out What the People We Work With Say

Hear From Our Key Business
Partners

Explore real stories from our satisfied clients. Our testimonials highlight the impact of our services and our commitment to excellence. Our sales and support team is here to help.

  • Steve McPherson

    Managing Director - U Drive Cover

    We are delighted to be working alongside the team at PVM.

    Having looked at the market for a new suitable FNOL and claims handling partner and one that we could trust to deliver a best-in-class service, we have been absolutely delighted with the results.

    PVM have delivered a modern proposition and without question the best service we at U Drive have experienced. Good quality claims handling with solid performance and the provision of regular comprehensive data analytics, management information and market feedback.

    The claims service for U Drive clients is so important to us, along with the service we provide from our Customer Service Department. After working with PVM, I know that our clients are getting the best possible service.

  • Jeff Bloxsome

    Claims Director - Linkfield Accident Management Ltd.

    “I have to say the service I received from start to finish on the vehicle you provided me was nothing short of first class. Please thank the team for looking after me so well. I can now help promote the service you offer from the point of someone who has experienced it.”

  • Robert Wright

    Client Claims Director - Miles Smith Insurance Group

    “Miles Smith are very pleased with the claims service we receive from the team at PVM and RTA. We had numerous historical issues with our previous claims provider and thankfully, these have now been fully addressed. Like us, our fleet customers demand the very highest level of service and it is pleasing that PVM and RTA are able to adapt to our various types of business”

  • Paul Twilley

    Claims Director - Mulsanne Insurance

    “Having successfully partnered with PVM and RTA to provide a comprehensive claims handling function, I am delighted that the business is delivering a high level of support to our policy holders. PVM and RTA have added value to the customer journey with claims staff integrating well with our own team”

  • Nick Tsimekis

    Director Partnerships & Claims - Got 2 Insure

    “Our partnership integration with PVM and RTA has been excellent and has enabled us to build a great relationship with the management team whilst enjoying a high level of service. The business approach works for us and we are excited to explore new opportunities to grow our business together in the future.”

  • John Boyce

    Managing Director - Intelligent Vehicle Services

    “Having worked closely with PVM and RTA for some time now for a business owner like myself they are a pleasure to deal with. Staff are always cooperative and prompt to respond to enquiries always assisting professionally and without issue. A great team of people”

  • Dave Fowler

    Head of Claims - Hedgehog Insurance

    “Whilst our relationship with PVM and RTA is in its relative infancy, we have already developed a strong partnership delivering excellent service for our customers and strong business outcomes. We are nicely aligned around our core business values, which has and will continue to effectively deliver against our business plans and priorities. In a challenging period, particularly across the repair and replacement vehicle market, we have been able to form effective and innovative solutions to mitigate its impacts.”

Need to make a claim?

In the unfortunate event of an accident, we’re here to assist you every step of the way. Our dedicated claims team is ready to provide prompt support and guidance to help you navigate the claims process smoothly.

Contact us now to report your claim and let us help you get back on the road with minimal hassle.

Need to make a claim?

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